FAQS

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SUPPLIES AND FURNITURE

All supplies, decor and furniture are to be purchased at an additional cost by the client. After the initial consultation, I will give you a list of items for you to purchase and give suggestions on where to buy the products. If you would like me to purchase the supplies/furnitures I would be more than happy to, for the cost of the supplies plus travel time.

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WHAT TO DO WITH UNWANTED ITEMS?

As we get declutter, some items maybe still in good shape to be donated or re-sell.

Donate

We can either set the item(s) aside for you to donate to a local thrift store or I would be more than happy to donate the item(s) for an additional 1 hour of work. 

Re-Sell

Unfortunately, there are no local consignments stores where I can drop off your item(s). However, you are more than welcome to re-sell the item(s) on an online or paper-based market place (example: Facebook Marketplace, Kijiji, PennyWise).


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PAYMENT METHODS

Mo' Better Organized Accepts:

-Cash

-Cheque
-E-transfers

Debt/credit may be an option, please contact us for more details. 

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PARKING

Please ensure there is ample parking on-site for your organizer on your appointment time/day. If a parking pass is required, please have one ready for your organizer. If there is only meter parking available, please note the client will be charge meter rate. If for any reason I am towed or receive a parking ticket, the client is responsible for payment. 


Larger items or deliveries may require more space/room. If for any reason a delivery cannot be made for the appointment day the organizer will contact you directly to discuss your options. 

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PROFESSIONALISM AND CONFIDENTIALITY

At Mo' Better Organized I take pride at keeping your services confidential and professional. During the initial consultation you will receive a confidentiality agreement which outlines how we keep your information safe. 

You will also be given a form for permission to take photos or video. You are more than welcome to decline photography and video, just inform your organizer. 

Please note that any photos or video taken on your property will not contain any unique identification (for example: family photos, family name, company logos, etc). If a person/company would like to be identified, I ask that you leave a review on Google/Facebook instead. 

As mentioned before, nothing can phase me. Trust me when I say I've "seen it all", so rest assured your clutter will be tackled with poise and professionalism. If at any point you feel uncomfortable or do not want me enter a certain area/touch a certain thing, please let me know.